I booked a train journey in the EU, and my train was delayed. What compensation am I entitled to?

In case of delays, you can request compensation from the EU train operator as below:

25% of the value of the affected part of the journey, for a delay between 60 and 119 minutes included.
50% of the value of the affected part of the journey, for a delay of 120 minutes or more.

You can contact our Customer Support team and they will be able to provide you with more information on how to make a claim.