Omio may charge fees for change and cancellation requests for flight and ferry bookings performed by our Customer Support team upon your request. We will always inform you upfront whether fees are applicable so you can either accept to pay them and proceed with your request or not. Please note that our fees for changes or cancellations do not include the amounts eventually charged by the travel operators, according to their terms and conditions. These fees are non-refundable.
Are there other fees Omio may charge?
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Help Center Number
+1 917 924 3330
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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