RegioJet is a private transportation company based in the Czech Republic. RegioJet operates long-distance trains and buses across Central Europe. It provides affordable, high-quality services on key routes like Prague-Brno-Vienna and Prague-Bratislava.
Unfortunately, RegioJet tickets cannot be changed after booking.
If your fare allows cancellations, you can cancel your existing ticket and make a new booking. You can review this information in the Omio app or your confirmation email.
Cancellation options depend on the ticket type you booked. You can review the fare conditions, and any available refund options in the Omio app or your confirmation email.
If your fare allows for cancellations, you can do so through Your Bookings.
It is not possible to modify the name on a RegioJet ticket.
Are you interested in a particular class of service? Regiojet offers a range of travel classes for both buses and trains, catering to different comfort levels and preferences.
Buses:
- Standard: Comfortable seat with free Wi-Fi, power outlets, onboard entertainment, and access to a toilet. Meals are available to purchase.
- Relax: Includes all Standard amenities, plus extra legroom.
Trains:
- Low Cost: Comfortable seat with complimentary water. Food and drinks can be purchased through the mobile app.
- Standard: Comfortable seat with free Wi-Fi, power outlets, multimedia screens, complimentary drinks, and access to newspapers and magazines. Meals are available to purchase.
- Relax: Includes all Standard amenities, plus wider leather seats and access to a quiet zone.
- Business: Includes all Relax amenities, plus extra legroom and a spacious compartment for up to four passengers.
Unfortunately, incidents can happen, and unexpected delays and cancellations do sometimes occur.
If your RegioJet journey is delayed or cancelled, you can submit your compensation request directly via the contact form.
- Infant: 0-6 years old. Travel free of charge without occupying a seat.
- Child: 6-17 years old. Receives a 50% discount on the ticket price
- Adult: 18+
Seats are automatically assigned during the booking process for RegioJet journeys. Seat reservations cannot be changed.
You can either print your tickets at home or download a digital copy via the Omio app.
It is recommended to arrive 30 minutes before departure. A valid ID (identity card or passport) must be presented with the ticket.
RegioJet provides assistance for passengers with reduced mobility. Train sets are equipped with ramp access for the safe and easy boarding of passengers in wheelchairs, and their yellow buses offer free transport for wheelchairs as a standard service.
For accessibility inquiries, please refer to their website here.
On national bus and train journeys, small pets and dogs can travel in a transport box or bag with a solid bottom. The animal must remain in the box throughout the trip. Pets aren’t allowed in sleeping cars.
For international buses, only guide dogs are permitted. More information about bringing animals onboard can be found here.
Bicycles are allowed on buses. You will have to notify RegioJet about bicycle transport before your journey. Please call +420 222 222 221 for further instructions. Transport of electric bikes, electric scooters, or other similar electric devices is not allowed.
It is not possible to transport bicycles or scooters on the RJ trains. Only small scooters can be transported if they can be stored in the storage space above the head or under the seat.
Please take a look at their website here for more information.
For RegioJet, environmental responsibility isn’t just a phrase—it’s a foundational commitment to a sustainable future. Their green transformation encompasses not only eco-friendly services but also a focus on improving environmental awareness. The company prioritizes climate protection, nature conservation, and resource efficiency, embracing both green and digital innovation.
For more information, please visit the RegioJet website here.
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