You can cancel your tickets online via our cancellation page.
Here, you can check the refund total, inclusive of any cancellation fees, before deciding to proceed.
Please note that you will only be able to cancel your tickets if you purchased a refundable fare type. This information is printed on your ticket. If you encounter an issue while cancelling your tickets, please do not hesitate to contact us via live chat or telephone.
Our phone numbers are listed on our contact page.