I need help with my ticket - who should I contact?

If you booked via Omio and received a confirmation email from us, our customer service team are happy to help—click here to get in touch.

If you were redirected to a travel company website to complete your booking, you will need to contact them for any post-booking assistance.

Some of travel companies we work with prefer to handle customer service themselves. In these instances, you will therefore need to contact them for help with your booking. All the contact details you need are printed on your ticket.