When booking for multiple passengers, we automatically reserves seats together—subject to availability of course.
Whilst seats cannot be chosen manually, any seating preference made during the booking process will be honored when possible.
Please note that if you and your travel companions complete separate bookings, we will not be able seat you together. In our experience however, the majority of passengers are happy to switch seats if you ask nicely.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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