Mobile tickets do not need printing, saving both paper and time. If you have the latest Omio app, you will find your mobile tickets in the your bookings section.
If you can't see your mobile ticket after completing your booking, then one has not been issued. Your ticket will instead have been delivered to the email address you specified during the booking process.
How do I purchase a mobile ticket?
For available routes, mobile tickets can be booked directly through the Omio app. To purchase a mobile ticket, you must be registered and logged in to your Omio user account when making the booking.
How do mobile tickets work?
Simply access your bookings from the mobile application and open the ticket. There’s no need to worry about internet access as mobile tickets are available offline. Do make sure however that your mobile device is sufficiently charged, as you will not be able to travel without access a valid ticket.
Can I buy a mobile ticket for another person?
Mobile tickets purchased using your Omio user account cannot be transferred or sent to another person. Mobile tickets can only be accessed by using the Omio account of the purchaser.
If you intend to book tickets for another passenger or group, then you must be travelling together in order for the ticket to be valid.
Can I delete my mobile tickets?
Mobile tickets cannot be deleted, older bookings will however be automatically archived 12 hours after your scheduled arrival time. These will remain available to you for your records.