National Express is the largest coach network in the UK. With a fleet of over 29,000 vehicles, they offer a range of fares to get you to your destination.
If your ticket allows for changes, you can modify it yourself via the Your Bookings page, or contact us so that we can assist you.
- Restricted: These tickets cannot be modified.
- Standard: Changes possible for a £5 fee, up to 1 hour before departure.
- Fully Flexible: Tickets can be changed any time before departure, no fees.
If your fare allows for cancellations, you can do so through Your Bookings.
- Restricted: These tickets cannot be cancelled.
- Standard: These tickets cannot be cancelled.
- Fully Flexible: Tickets can be cancelled up to 24 hours before departure.
There is only one standard class available with National Express. All seats have plenty of legroom and are equipped with charging points and WiFi.
Infant: Under 2 years old. One infant travels for free if accompanied by an adult with a valid ticket. Child fare applies to additional infants.
Child: 3-15 years old. Children under 14 years old are not allowed to travel alone and must be accompanied by a responsible person aged 16 or over.
Adult: 16+
You can travel with two medium-sized (70x30x45cm) suitcases weighing up to a maximum of 20kg each. These cases will be stored in the hold of the bus.
You can also take a small piece of luggage (45x35x20cm)on board with you, provided that it fits under the seat.
Additional luggage can be purchased by contacting National Express directly.
National Express recognise the important part they have to play in reducing emissions and combating climate change. This is why it’s their vision to be the UK’s most sustainable coach company, with a commitment to making their coach fleet zero emission by 2035.
- You can read more about National Express’ sustainability initiatives on their website here.
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