Tickets can easily be changed up to two hours before departure by using the web form. Within 2 hours of departure, please contact Vamoose Bus customer service on (212) 695-6766 for further assistance.
Tickets cannot be cancelled and are non-refundable.
Unfortunately unexpected delays and cancellations do sometimes occur. Vamoose Bus may sometimes publish travel alerts on their website in the event of a service disruption. If you wish to make a compensation claim, you will need to contact Vamoose Bus directly.
Tickets are issued as a PDF file which can be printed or shown from your mobile device.
Passengers requiring assistance on their journey should contact the bus company before purchasing a ticket.
For general enquiries regarding luggage, please contact Vamoose Bus for more information.
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide: your booking number or email
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.