SNCF is the French national rail company that offers both national and international journeys exploring France, Spain, Germany and more.
Changes to the date and time of your journey are dependent on the train and fare type selected. In order to change your ticket, please contact us.
TGV and Intercités (Domestic France):
- Eco: Unfortunately these tickets cannot be modified.
- Semi-Flex/Prems: Changes are possible before departure. The closer it is to departure, the higher the fee will be to make a change.
- Full-Flex: Changes possible up to 30 mins before departure. Time changes possible up to 30 mins after departure. No fees.
TER (Regional trains France):
- All Tickets are non-exchangeable but are valid for the whole day.
TGV Lyria:
- Non-Flex: Unfortunately these tickets cannot be modified.
- Semi-Flex: This ticket can be modified before departure subject to a 30€ fee.
- Full-Flex: These tickets are modifiable without fees before departure, subject to the eventual price difference with the new ticket.
TGV France-Italy:
- Non-Flex (Mini): These cannot be changed.
- Semi-Flex: Tickets can be changed before departure, for a 50% fee.
- Full-Flex (Flexi): Tickets can be modified without fees before departure.
TGV France-Belgium and France-Luxembourg:
- Semi-Flex: Changes are possible before departure. The closer it is to departure, the higher the fee will be to make a change.
- Full-Flex: Changes possible up to 30 mins before departure. Time changes possible up to 30 mins after departure. No fees.
If the fare type of your ticket allows for cancellations, you can do this through Your Bookings.
TGV and Intercités:
- Eco: These tickets cannot be cancelled.
- Semi-Flex: These tickets can be cancelled up until the time of departure subject to a fee. The closer it is to departure, the higher the fee.
- Full-Flex: These tickets can be cancelled up until the time of departure subject to a fee. The closer it is to departure, the higher the fee.
TER (Regional trains France):
- All TER tickets are non-refundable but are valid for the whole day.
LGV Lyria:
- Non-Flex: These tickets cannot be cancelled.
- Semi-Flex: These tickets are refundable before departure, for a 30€ fee.
- Full-Flex: Can be cancelled without fees before departure.
TGV France-Italy:
- Non-Flex (Mini): These tickets cannot be cancelled.
- Semi-Flex: Cancellations are possible before departure, for a 50% fee.
- Full-Flex (Flexi): Tickets can be cancelled without fees before departure.
TGV France-Belgium and France-Luxembourg:
- Semi-Flex: These tickets can be cancelled for a fee up until the time of departure. The closer it is to departure, the higher the fee.
- Full-Flex: Up to 30 minutes after departure, no fees. Tickets can’t be cancelled if already changed between 30 minutes before and 30 minutes after departure.
Tickets are only valid for the passenger whose name is on the ticket and they will need to travel with ID. Modifying a name on an SNCF ticket is not possible.
- Second class: Standard seats, power sockets for laptops & mobiles. TGV trains also have a bar where you can purchase snacks and drinks.
- First class: Reclining seats with a head and footrest. Individual tables, reading lights and power sockets are also available.
Please let us know if you have experienced a delay or cancellation on your train and we will be happy to contact SNCF for you to try and get a resolution.
- Infant: under 4 years old. They travel free of charge on your lap. If you wish to reserve a seat for your infant, you will need to purchase a child fare ticket.
- Child: 4-11 years old. Usually, tickets for children are subject to a 50% discount.
- Adult: 11+
Seat reservations are automatically allocated at the time of booking subject to availability. Groups in the same booking will be seated together where possible. Changing seat reservations is not possible.
Keep in mind that TER tickets (regional trains) do not allow seat reservations.
- Domestic journeys: If the confirmation email states so, you can simply download your e-ticket on your phone and travel with it on your Smartphone.
- International journeys: It is recommended to print the ticket, as it may not be considered valid in a mobile format outside of France.
It is not possible to book services for passengers requiring assistance through Omio, therefore we would advise that you book with SNCF directly.
To book a ticket, you can use Accès Plus service available here.
There are no luggage restrictions when travelling with SNCF.
Luggage will need to be placed in the designated areas on the train. Passengers must be considerate by ensuring luggage does not obstruct the aisle.
Yes! However there are some conditions so please read the full policy on the SNCF website here.
Note: All guide dogs and assistance dogs travel for free on all SNCF trains.
All disassembled bikes, carried in a bag not exceeding 120x90cm can be transported free of charge.
Assembled bikes can be taken for free on TER trains but will be charged an additional fee on all other trains.
- Carte Jeune
- Carte Senior+
- Carte Enfant+
- Carte Week-end
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