With the exception of 'Promo' fares, BlaBlaBus tickets can be modified up to 30 minutes before the scheduled departure of the bus.
If you have a flexible ticket and wish to change it, please visit the BlaBlaBus website and follow the steps outlined to change your reservation.
If you have a Promo ticket, changes are not possible. Your ticket will only be valid for the date and time you selected during the booking process.
If your plans have changed and you need to cancel, simply visit the BlaBlaBus website where you can cancel non-promo tickets up to 30 minutes before departure.
If you choose cancel your trip, you will receive a BlaBlaBus voucher equivalent to the amount of your ticket, valid for 1 year.
Please note that the vouchers issued are only redeemable with BlaBlaBus.
If you have a Promo ticket, cancelling your ticket is unfortunately not possible.
Only the named passenger is eligible to travel with the ticket as issued and it is not possible to amend these details once the booking is finalised.
Please also remember to bring a valid form of ID when you travel.
- Infants - from 0 to 2 years-old: Infants travel with a 50% discount. Bring a photo ID (such as birth certificate) and a booster seat with you.
- Children - between 2 and 12 years-old: Children also travel with a 25% discount. Bring a photo ID.
- Adults - from 12 years-old: Minor passengers between 12 and 16 years- old can travel on their own for domestic journeys in France, providing they have a signed authorization for a parent or legal guardian. Visit the BlaBlaBus page and download the relevant documents. For international journeys, minors are not allowed to travel unaccompanied. Don’t forget to bring a photo ID for each passenger along with your ticket to travel.
If your bus is delayed or late arriving at your point of departure, you can call the emergency contact number printed on your ticket.
If you would like to make a complaint regarding the service of BlaBlaBus, you can find the compensation form on their website.
You don't need to make a separate seat reservation since one is already included with your ticket. If you would like to amend your seat reservation however, you can do so by visiting the BlaBlaBus website and logging in with your booking reference and email address.
With the exception of folding bikes, it is not possible to travel with a bicycle. Please note that a single folding bicycle counts as one of your two allocated pieces of hold-luggage.