With the exception of 'Promo' fares, BlaBlaBus tickets can be changed up until 30 minutes before your departure time.
If you have a flexible ticket and wish to change it, please visit the BlaBlaBus website and follow the instructions.
If you have a Promo ticket, changes are not possible. Your ticket will only be valid for the date and time you selected during the booking process.
Only the named passenger is eligible to travel with the ticket as issued and it is not possible to change these details once the booking is complete.
If your plans have changed and you need to cancel, simply visit the BlaBlaBus website where you can cancel tickets (excluding 'Promo' fares) up to 30 minutes before departure.
If you choose cancel your trip, you will receive a BlaBlaBus voucher equivalent to the amount of your ticket, valid for 1 year.
Please note that the vouchers issued are only redeemable with BlaBlaBus.
If your bus is delayed or late arriving at your departure point, you can call the emergency telephone number printed on your ticket.
If you would like to make a complaint regarding the service of BlaBlaBus, you can find the compensation form on their website.
Seat assignment is based on availability at the time of booking. If you would like to change your seat reservation however, you can do so by visiting the BlaBlaBus website and logging in with your booking reference and email address.
With the exception of folding bikes, it is not possible to travel with a bicycle. Please note that a single folding bicycle counts as one of your two allocated pieces of hold-luggage.