Standard BlaBlaCar Bus tickets can be rebooked up until 30 minutes before your departure time via the BlaBlaCar Bus website.
- Up to 30 days before departure, there are no fees to rebook.
- 29 - 7 days before departure, tickets can be rebooked for a cost of 30% of the ticket price.
- 6 days - 30 minutes before departure, tickets can be rebooked for a cost of 50% of the ticket price.
- Rebooking is not possible less than 30 minutes before departure.
If you choose to exchange your trip and the new ticket is less expensive, you’ll receive a BlaBlaCar Bus voucher (valid for 1 year) for the price difference minus any fees. If the new ticket is more expensive, you'll pay the difference plus any fees. Please note that the vouchers issued are only redeemable on the BlaBlaCar Bus website.
Promo BlaBlaCar Bus tickets cannot be rebooked.
If your plans have changed and you need to cancel, simply visit the BlaBlaCar Bus website where you can cancel tickets (excluding 'Promo' fares) up to 30 minutes before departure.
- Ticket is fully refundable up to 30 days before departure.
- 29 - 7 days before departure, the cancellation fee is 30% of the ticket price.
- 6 days - 30 minutes before departure, the cancellation fee is 50% of the ticket price.
- Cancellations are not possible less than 30 minutes before departure.
If you choose to cancel your trip, you’ll receive a BlaBlaCar Bus voucher (valid for 1 year) for the original ticket price minus any fees. Please note that the vouchers issued are only redeemable on the BlaBlaCar Bus website.
If your bus is delayed or late arriving at your departure point, you can call the emergency telephone number printed on your ticket.
If you would like to make a complaint regarding the service of your BlaBlaCar Bus trip, you can find the form on the BlaBlaCar Bus website.
- Infant: Under 2 years old. 50% of the adult fare.
- Child: 2-12 years old. Children under 12 years old pay 75% of the adult fare.
- Adult: 12+
You can select your preferred seat during the booking process for BlaBlaCar Bus journeys.
All other seat reservations are automatically allocated at the time of booking. If you would like to change your seat reservation, however, you can do so by visiting the BlaBlaCar Bus website and logging in with your booking reference and email address.
You can either print your tickets at home or download a digital copy via the Omio app.
It is recommended to arrive 30 minutes before departure. A valid ID (identity card or passport) must be presented with the ticket.
BlaBlaCar Bus provides assistance to travellers via their customer service team. You will need to complete their contact form for passengers with reduced mobility at least 36 hours before the start of your journey.
Guide dogs are usually permitted to travel provided BlaBlaCar Bus is informed 36 hours prior to departure. Please see their website here for more information.
Other animals and pets are unfortunately not permitted on board.
With the exception of folding bikes, it is not possible to travel with a bicycle. Please note that a single folding bicycle counts as one of your two allocated pieces of hold luggage. More information can be found here.
In 2023, BlaBlaCar’s mobility services contributed to avoiding 2 million tonnes of CO2 emissions.
- For more information, please visit BlaBlaCar Bus’ website here.
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