Your confirmation email was sent to the email address you provided when you booked. If you can’t find it, please make sure you entered it correctly or check your spam folder.
If you haven’t received your confirmation email within 24 hours of booking, or your departure is less than a day away, please contact us directly.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-2200 (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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