Unfortunately not all tickets can be cancelled.
Sparpreis tickets can be refunded up until the day before departure, subject to an administration fee of € 10€. The refund will be issued as a voucher that can be used on Deutsche Bahn's website. After your scheduled date of departure the ticket is non-refundable.
Flexpreis tickets can be cancelled for free of charge up until the day before departure, and for a €19 fee after this time.
The Super Sparpreis tickets can’t be cancelled at all.
To cancel your ticket visit our cancellation page to submit your request and claim your refund.