For Off-Peak, Super Off-Peak and Anytime fares: Seat reservations will not be automatically included.
If the selected train allows for it, you will be able to add a seat reservation during your booking at no additional cost.
For Advance fares:
Seat reservations are included in these tickets (if the selected train allows for this).
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-2200 (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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