For Off-Peak, Super Off-Peak and Anytime fares: Seat reservations will not be automatically included.
If the selected train allows for it, you will be able to add a seat reservation during your booking at no additional cost.
For Advance fares:
Seat reservations are included in these tickets (if the selected train allows for this).
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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