Unfortunately, not all tickets can be changed.
Day Return and Flex tickets can be changed up to 3 minutes before departure.
Low Cost tickets can be changed once, up to 3 days before departure for a 50% fee.
Economy tickets can be changed up to 3 minutes before departure for a 20% fee.
If your ticket can be changed, start a chat with us or give us a call and we’ll update it for you.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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