Unfortunately, not all tickets can be changed.
Fully Flexible tickets can be changed for free up to 1 hour before departure.
Standard tickets can be changed for a £5 fee up to 1 hour before departure.
Restricted tickets can’t be changed.
If your ticket can be changed, give us a call and we’ll update it for you.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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