Unfortunately not all tickets can be cancelled.

Premium tickets can be cancelled for free before departure and for a 50% fee up to 2 months after departure.

Standard and Comfort tickets can be cancelled for a 50% fee.

Standard Mini tickets cannot be cancelled.

To cancel your ticket visit our cancellation page to submit your request and claim your refund.

If you have any problems at all, just call us, we’re more than happy to help.