Unfortunately not all tickets can be cancelled.
Refundable Fare (Resan kan ombokas/återbetalas) tickets can be cancelled and refunded before departure.
Non-Refundable Fare (Resan kan inte ombokas/återbetalas) tickets cannot be cancelled or refunded.
To cancel your ticket visit our cancellation page to submit your request and claim your refund.
If you have any problems at all, just contact us, we’re more than happy to help.