Unfortunately, not all tickets can be changed.
Semi-Flex (Standard and Standard Premier) tickets can be changed before departure for a fee (40€ for Standard and 50€ for Standard Premier).
Full-Flex (Business Premier) tickets can be changed for free.
If your ticket can be changed, give us a call and we’ll update it for you.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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