Unfortunately, not all tickets can be changed.
Semi-Flex (Standard and Standard Premier) tickets can be changed before departure for a fee (40€ for Standard and 50€ for Standard Premier).
Full-Flex (Business Premier) tickets can be changed for free.
If your ticket can be changed, give us a call and we’ll update it for you.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-2200 (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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