Deutsche Bahn: Weather Disruption

Due to winter weather conditions, the following long-distance train services are affected:

• The ICE line Berlin – Wolfsburg – Kassel-Wilhelmshöhe – Frankfurt (Main) – Saarbrücken is cancelled.
• The route Hamburg/Berlin – Hanover – Frankfurt (Main) – Frankfurt (Main) Airport is cancelled.
• On the route Binz (Baltic Sea resort) – Stralsund/Warnemünde – Rostock – Berlin – Leipzig – Jena/Elsterwerda – Dresden – Chemnitz, individual trains are cancelled.
• The route Hamburg – Büchen – Wittenberge/Uelzen – Salzwedel – Stendal – Berlin is cancelled.
• The route Binz (Baltic Sea resort) – Stralsund – Berlin – Halle (Saale) – Erfurt – Frankfurt (Main) – Mannheim – Saarbrücken is cancelled.

Please check your connection again before starting your journey in the DB Navigator or by calling the travel information hotline 030/2970.

For more information, including using your ticket on a different date/time, we kindly ask that you check the Deutsche Bahn website here.

If your train is cancelled, please fill in the form here and send it to Deutsche Bahn to claim your refund.

Refundable tickets can be cancelled, subject to normal fare conditions, through the Your Bookings page.

• Check before you travel: Please check the Deutsche Bahn website and search for your route on the main page. We recommend you to check back regularly before travel.
• Plan ahead: Kindly allow extra time for your journey and consider alternative routes or modes of transport.
• Stay updated: For more updates, please check the DB website here or their Twitter and Facebook pages. 

Can I get a refund for my seat reservation?
Yes, seat reservations can be cancelled for free. You can claim a refund directly through Deutsche Bahn.