• Train Strike Information and Other Service Disruptions

    Last updated: 20th January, 2026

  • Westbahn: Engineering Works

    Affected dates: 7th - 29th January, 2026

    Due to construction work by ÖBB Infra in Innsbruck, the following timetable changes will apply from January 7th to 29th, 2026:

    Trains towards Innsbruck / Bregenz:

    • Trains 970, 976 and 978 will be rerouted and journey times will be extended by approximately 30 to 45 minutes.
    • Train 970 will terminate in Bregenz. Stops in Lindau Reutin and Lindau Insel are cancelled.
    • Trains 972 and 974 will terminate in Janbach. Journeys to Innsbruck can be continued via a free rail replacement bus service.

    Trains towards Salzburg / Vienna:

    • Train 971 will depart from Innsbruck 16 minutes earlier.
    • Train 973 will depart between Bregenz and Innsbruck approximately 30 to 45 minutes earlier. The stops in Hohenems, Altach and Frastanz are cancelled.
    • Trains 975 and 977 will be replaced by a free rail replacement bus service, which will depart 40 minutes earlier.
    • Train 979 departs from Bregenz and arrives in Innsbruck approximately 30-40 minutes earlier. Stops at Lindau Insel and Lindau Reutin are cancelled.

    If your train is cancelled because of the disruption and you haven’t travelled yet, you can either use your ticket another time (within 12 months of purchase).

    Alternatively, you can cancel the ticket on the Your Bookings page and get a full refund.

    • Check before you travel: We advise you to check the WESTBahn timetable on this page before your journey. 
    • Plan ahead: Kindly allow extra time for your journey and consider alternative routes or modes of transport.
    • Stay updated: For more updates, please check the WESTBahn website here or their Twitter and Facebook pages.

    Where can I find more information? 
    For more information, please visit the WESTBahn website here.

  • SNCB/NS: Strike

    Affected dates: 25th January-30th January

    Due to planned strike action in Belgium, train services will be limited from 25 January at 10:00 pm until 30 January at 10:00 pm. The strike will affect rail services in Belgium and the Netherlands.

    • EuroCity and EuroCity Direct trains will run less often than usual.
    • EuroCity Direct trains will only run to and from Rotterdam Centraal and will not stop at Schiphol Airport, Amsterdam Zuid, Almere Centrum, Almere Buiten or Lelystad Centrum.

    If your train is affected, please contact our Customer Service team to request a refund or exchange.

    How can I see if my train is affected?

    Please search for your train using the SNCB/NS International Journey Planner. You can also check your journey via this travel planner shortly before departure.

    Any cancelled or disrupted services will be indicated in the results. We recommend that you check back regularly before you travel.

    Please be aware if your train is still running, it might be busier than usual because of the reduced service.

    Where can I find more information? 

    To get more information about the disruption, please check the SNCB and NS websites.

  • Italo: Engineering Works

    Affected dates: 24th January -25th January, 2026

    Due to infrastructure works in the Firenze railway area planned by the Infrastructure Manager, on 24 and 25 January 2026, no stops are scheduled at Firenze Santa Maria Novella station.

    Italo trains will stop at Firenze Campo Marte or Firenze Rifredi stations.

    A shuttle bus service will operate between Firenze Campo Marte and Firenze Rifredi for the following Italo trains:

    • Italo 9939, 9947, 9955 – Saturday, 24 January 2026
    • Italo 9946 – Saturday, 24 January 2026
    • Italo 9907, 9917, 9923, 9931 – Sunday, 25 January 2026
    • Italo 9912, 9920, 9928 – Sunday, 25 January 2026

    If your train is cancelled due to the disruption, please fill out this online form in order to claim a refund.

    Refundable tickets can be cancelled, subject to normal fare conditions, through the Your Bookings page.

    • Check before you travel: We advise you to check the list of guaranteed Italo trains on this page before your journey. 
    • Plan ahead: Kindly allow extra time for your journey and consider alternative routes or modes of transport.
    • Stay updated: For more updates, please check the Italo website here or their Twitter and Facebook pages.

    Which services are affected by the disruption?
    Due to the disruption, many regional and intercity trains will be cancelled. 

    What should you do if you experience a delay?
    If you experience a delay, please talk to the staff on the train or at the station. They have the latest information and can tell you what to do. 

    Where can I find more information? 
    To get more information about the disruption, please check the Italo website here.

  • WHEN RAIL GOES OFF THE RAILS…

    Disruptions happen, but they don’t need to stop your plans. If you still want to travel, but your train is cancelled, why not take the bus instead (or vice versa)?

    If there is an alternate mode of transport available for your route, it will show in the search results tabs on our website.

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