No, our service fees are non-refundable. This is because service fees are charged for the intermediation services we provide you, which are fulfilled when the booking has been confirmed to you.
Are service fees refundable?
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Help Center Number
+1 917 924 3330
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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