Skip to main content
Logo Help Center
Logo
Back to Omio Your Bookings
Deutsch Español Français Italiano 日本語 Português do Brasil 简体中文
Search...
  1. Help Center
  2. Troubleshooting
  3. Payment
See all articles Current disruptions

Payment

Can't find your carrier?
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Retrieve your booking Return to article
  • How can I pay?
  • What currencies are available?
  • Is my payment safe?
  • Why haven't I received my refund?
  • Why was my payment rejected?
  • What is the service fee? What is the booking rate? Can I be charged with both?
  • Are service fees refundable?
  • Is the booking rate refundable?
  • Do I always have to pay a service fee?
  • Do I always have to pay a booking rate?
  • Why is there a service fee?
  • What fees are included in my booking?
  • What are card processing fees?
  • I am expecting a refund, but my credit card is no longer valid. Can the refund be issued to a different credit card?
  • Will my Omio voucher be refunded if I cancel my booking?
  • I was charged but haven't received my tickets - what should I do?
  • The price of my ticket changed before I finished booking
  • Do you provide an invoice?
  • Paying with iDEAL
About us
  • About us
  • Press
  • Partners
  • Contact
Your trip
  • Your Bookings
  • Get the App
  • EU Rail Passenger Rights
  • EAA Overview
Jobs & Career
  • We are hiring!
Follow us
Facebook X YouTube LinkedIn Instagram
Omio
Imprint Terms of use Privacy Policy