We may charge additional fees for using certain payment methods as stated by the applicable laws, i.e. if you use a corporate card or a tripartite system (American Express or Diners). These fees are non-refundable. Please note that our systems automatically detect the payment method you actually use, and the corresponding additional fees are charged, if any.
What are card processing fees?
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Help Center Number
+1 917 924 3330
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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