You can change tickets online via the Your Bookings page.
Ticket changes are only available for exchangeable fares. Before you confirm, you can see the available travel options and any applicable fees.
Full details about your ticket validity and fare conditions are available in your confirmation email or in the Omio app.
If you’re unable to complete the change, please contact our Customer Service team for assistance.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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