Yes, you will receive an invoice for your booking in your confirmation email. Before completing your booking, you can add your billing details, including a VAT number, on the final payment page.
Please make sure your billing information is correct before confirming your purchase, as it cannot be changed after booking. If your booking includes an Omio service fee, it will be included on the same invoice.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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