Most travel companies we work with consider the ticket itself to be an invoice. If you book via Omio and there is a booking fee, you will receive an invoice for our services in your confirmation email.
If you require your company's VAT number to be included on this invoice, please get in touch with us.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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