Our system is designed to retrieve and compare ticket prices from over 350 travel companies worldwide in real-time. Because ticket prices and availability can be updated at any moment, this can result in a price change whilst booking with Omio.
If a price change happens, you will be notified before the booking is confirmed and before any payment is made. As the prices are set and updated by the travel companies themselves, we do not have any the possibility to alter the prices shown.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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