Why is my booking taking longer to confirm?

Sometimes a booking may take a bit longer to confirm. This can happen when the travel company needs additional time to finalise your reservation.

In these cases, you’ll see that your booking is being processed and you’ll receive a confirmation email once it has been approved by the travel company. Most confirmations arrive within a few hours, but in some cases, it depends on the travel company. You will get more information about the time frame in the confirmation email. 

If the booking cannot be confirmed, it will be automatically cancelled and you’ll receive a full refund.