Travel insurance may be available for your booking, depending on your journey and the country.
If available, you can add travel insurance during the booking process before completing your purchase.
Some bookings may also be eligible for Omio Flex, which offers additional flexibility if your travel plans change. To learn more about Omio Flex, including eligibility and benefits, please visit our Omio Flex page.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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