If you used an Omio voucher when making your booking, the voucher value will not be refunded if you cancel your trip or request a refund. Please note that Omio vouchers and service fees are non-refundable, in accordance with the Terms & Conditions of Use for Omio Vouchers.
Will my Omio voucher be refunded if I cancel my booking?
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Help Center Number
+1 917 924 3330
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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