• How can I cancel my ticket?

    You can cancel tickets online via the "Your bookings" page.

    You will be able to check the refund total, inclusive of any cancellation fees, before deciding to proceed.

    Please note that you will only be able to cancel your tickets if you purchased a refundable fare type or if you added Omio Flex when booking. This information will be in your confirmation email.

    If you encounter an issue while cancelling your tickets, please do not hesitate to contact our Customer Service team.