Cancel My Ticket
You can cancel tickets online via the Your Bookings page.
Before confirming your ticket cancellation, you’ll see the full refund amount, including any cancellation fees.
Online ticket cancellation is only possible if you booked a refundable fare or added Omio Flex, as confirmed in your confirmation email.
If you experience any issues, please contact our Customer Service team for assistance.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.