Seats are automatically assigned for group bookings based on the best available seating. If your group is seated separately, this is usually due to limited seat availability.
The option to change your seat reservation depends on the travel company. Please check our Travel Company Policies page to see if your travel company is listed and whether seat changes are available.
If you can't find the information you need or need further assistance, please contact our Customer Service team.
You can get all details about your carrier policies in Your bookings. Retrieve a booking and manage it!
Please, consider that this number is not a general one. It connects to “Changes in my booking” department.
Please, be ready to provide:
your booking number or email
Working Hours
Phone service is available in English from 0900-1730, Monday to Friday (CET).
Booking Changes
Due to the fact that booking changes can involve multiple steps and because travel providers can update their prices, we would recommend that you give us a call if you wish to change your booking.
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