• Where can I find traffic information during my trip?

    We do not currently have traffic information for all travel companies. Live traffic information can be found on the travel company’s website.

  • What should I do in case of a strike?

    If a strike affects your journey, the travel company or Omio will email you with any updates and changes to your booking. We recommend checking your email regularly before travelling.

    If your trip is cancelled due to a strike, please contact our Customer Service team for assistance.

  • There is only one name printed on my Deutsche Bahn ticket - is this normal?

    Some Deutsche Bahn tickets only display the details of the primary passenger. It is completely normal for there to be only one name printed on the ticket, and the ticket inspector onboard the train will be familiar with this type of ticket.

    Passengers under six years old will not be listed on the ticket but are still eligible to travel.