InterCity (IC) trains are offered through both SNCB and NS.
Belgium’s national rail company, SNCB, and the national rail company of the Netherlands, NS, both provide regional and international trips throughout Europe.
Changes are possible, depending on the train and fare type you book. If your ticket allows for changes, please contact us so that we can assist with this.
With InterCity, there are only two fares that allow for changes:
- NS Flex fare: Tickets can be cancelled or exchanged up until the day before departure without fees. After that, refunds or exchanges are not possible.
- Semi-Flex (Business Premier): Tickets are fully exchangeable and refundable until the time of departure. *(available for Eurostar + NS InterCity combined journeys)
All other IC tickets cannot be changed, but most are valid all day on IC trains for the selected route. This information will be visible on your ticket. Your ticket will state ‘Only valid on the specified train and date’ if this is not the case.
Mixed-fare tickets are available for combined Eurostar and Brussels IC journeys. Both fares apply to one ticket. Please see below:
Full-Flex (Business Premier) + Early Bird
Full Flex
Ticket is only valid for the chosen train. Tickets can be refunded or exchanged up to 60 days after the date of the originally booked departure.
Early Bird
This ticket can be refunded for a 5 EUR fee up until the day before departure. This ticket cannot be refunded on the departure date. Exchanges are only possible through cancellations and re-booking.
Eurostar Premier + Early Bird
Eurostar Premier
Ticket can be cancelled or exchanged for free up to 2 days after departure. For ticket exchanges, fare difference may apply.
Early Bird
This ticket can be refunded for a 5 EUR fee up until the day before departure. This ticket cannot be refunded on the departure date. Exchanges are only possible through cancellations and re-booking.
If your fare allows for cancellations, you can do so through Your Bookings.
SNCB InterCity (Belgium):
- Non-Flex: Tickets cannot be cancelled, but Standard fare tickets are valid all day for the selected route on InterCity trains.
- Semi-Flex (Intercity): Unused tickets can be refunded for free if cancelled up to 1 day before departure. A refund is not possible if the cancellation is less than 1 day before departure.
- Semi-Flex (IC Brussels): Cancellations are possible until the day before departure for a 5 EUR fee.
- Full-Flex: Full ticket refunds are possible up until the day before departure.
NS InterCity (Netherlands):
- Semi-Flex 2nd (Early Bird): The ticket can be cancelled up to and including the day before departure, subject to a 5€ fee.
- 2nd Class Full Flex (Flex): Tickets can be exchanged or refunded for free until the day before departure. Refunds and exchanges are not possible on the day before departure or on the departure day.
- 2nd Class Standard: Tickets are non-refundable.
- 1st Class Standard: Tickets are non-refundable.
- Semi-Flex (Business Premier): Tickets are fully exchangeable and refundable until the time of departure. *(available for Eurostar + NS InterCity combined journeys)
Mixed-fare tickets are available for combined Eurostar and Brussels IC journeys. Both fares apply to one ticket. Please see below:
Full-Flex (Business Premier) + Early Bird
Full Flex
Ticket is only valid for the chosen train. Tickets can be refunded or exchanged up to 60 days after the date of the originally booked departure.
Early Bird
This ticket can be refunded for a 5 EUR fee up until the day before departure. This ticket cannot be refunded on the departure date. Exchanges are only possible through cancellations and re-booking.
Eurostar Premier + Early Bird
Eurostar Premier
Ticket can be cancelled or exchanged for free up to 2 days after departure. For ticket exchanges, fare difference may apply.
Early Bird
This ticket can be refunded for a 5 EUR fee up until the day before departure. This ticket cannot be refunded on the departure date. Exchanges are only possible through cancellations and re-booking.
Wanting to know if your ticket can be used by someone else? Unfortunately, this is not possible with InterCity bookings. Every ticket specifies the name of the passenger and this person will need to travel with ID.
Are you looking for a particular class of service? Like most trains, InterCity offer first and second-class seating:
- Second class: Standard seating, depending upon availability.
- First class: More space, more comfortable seating, in a quieter atmosphere.
Please note that as tickets are valid for more than one train, a seat cannot be guaranteed even when booking a first-class ticket.
If you are caught in an unpleasant scenario where your train is delayed or cancelled, you are, of course, entitled to claim compensation.
Please contact us and we will be more than happy to contact SNCB or NS InterCity on your behalf to try and get a resolution for you.
For more information on any announced disruptions, you can visit our Disruptions Page.
- Infant: Under 4 years old. They travel for free when sitting on an adult's lap.
- Child: 4-11 years old
- Adult: 12+
Wondering if your ticket will have a seat reserved for you? For InterCity tickets, as they are generally valid for the entire day, there are no seat reservations with your ticket.
SNCB InterCity tickets can be used on mobile devices and do not need to be printed unless stated otherwise in your confirmation email. You can also download your ticket on the Omio app should you wish. If you want to print your ticket, you can, of course, do so before arriving at the station and travelling with your paper ticket.
It is recommended that NS InterCity tickets be printed.
For passengers with disabilities, tickets should be booked directly with InterCity SNCB/NS. Passengers with reduced mobility and their companions can book a space for a wheelchair on board the train for no extra fee.
Worried you might have packed too much for your trip? It shouldn’t be a problem with InterCity tickets. In general, you will be allowed 2 pieces of main luggage plus a piece of additional smaller hand luggage.
InterCity is passionate about contributing to a better environment by improving energy efficiency, consciously dealing with energy sources and embracing their social responsibility.
You can easily calculate how much CO2 emissions you save with an international train journey by using their Ecopassenger website.
Comments
0 comments
Please sign in to leave a comment.