Buses
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BlaBlaCar Bus
BlaBlaCar Bus is a bus subsidiary of the French state railway, SNCF. BlaBlaCar Bus offers modern and popular options for bus travel, providing fast, efficient, economical and environmentally-conscious services.
Need to change your travel plans? Available change options depend on the fare conditions of your ticket. You can check your fare conditions in the Omio app or your confirmation email.
If your fare allows changes, you can manage your booking on the BlaBlaCar Bus website. If the new ticket is more expensive than your original ticket, you'll need to pay the difference in fare.
If your fare allows cancellations, you can cancel your booking on the BlaBlaCar Bus website.
If you choose to cancel your trip, you’ll receive a BlaBlaCar Bus voucher (valid for 1 year) for the original ticket price minus any fees. Please keep in mind that vouchers are only valid until the end of 2026, as BlaBlaCar Bus will no longer operate after this date.
The passenger's name is printed on your ticket.
Name changes are not possible. If the name on your ticket is incorrect, you may need to cancel your booking and make a new one, if your fare allows cancellations.
All seats are extra-wide recliners, and you will have access to air conditioning, plug sockets and onboard toilets.If your bus is delayed or late arriving at your departure point, you can call the emergency telephone number printed on your ticket.
If your BlaBlaCar Bus journey is cancelled, you’ll receive a notification and any refund you’re entitled to will be processed automatically.
- Infant: Under 2 years old. 50% of the adult fare.
- Child: 2-12 years old. Children under 12 years old pay 75% of the adult fare.
- Adult: 12+
You can select your preferred seat during the booking process for BlaBlaCar Bus journeys.
All other seat reservations are automatically allocated at the time of booking. If you would like to change your seat reservation, however, you can do so by visiting the BlaBlaCar Bus website and logging in with your booking reference and email address.
You can either print your tickets at home or download a digital copy via the Omio app.
It is recommended to arrive 30 minutes before departure. A valid ID (identity card or passport) must be presented with the ticket.
BlaBlaCar Bus provides assistance to travellers via their customer service team. You will need to complete their contact form for passengers with reduced mobility at least 36 hours before the start of your journey.
You can travel with up to two pieces of hand luggage and one piece of checked baggage per passenger, up to a total weight of 23kg.
You can include up to two additional large hold bags for an additional fee during the booking process. This option is available only for direct routes and does not apply to journeys with transfers.Guide dogs are usually permitted to travel provided BlaBlaCar Bus is informed 36 hours prior to departure. Please see their website here for more information.
Other animals and pets are unfortunately not permitted on board.
With the exception of folding bikes, it is not possible to travel with a bicycle. Please note that a single folding bicycle counts as one of your two allocated pieces of hold luggage.
More information can be found here.
In 2023, BlaBlaCar’s mobility services contributed to avoiding 2 million tonnes of CO2 emissions.
- For more information, please visit BlaBlaCar Bus’ website here.
Booking with a BlaBlaCar Bus discount card on Omio is not possible at the moment. -
Flix
Flix is Europe’s largest long-distance bus and train network, active in 39 countries.
Need to change your Flix booking? Depending on your fare, you can change your travel date, departure time, or passenger name. Itinerary changes are not available.
You can check the fare conditions, ticket validity, and any available change options in the Omio app or your confirmation email.
If your fare allows changes, you can update your booking through Flix's Manage My Booking page. You'll need your booking number and either your last name or the email address you used when booking.
You can also modify your ticket directly via the Your Bookings page.
However, bookings that include a paid seat reservation or additional services, such as extra luggage, can't be changed through Your Bookings.
If you are unable to update your booking online, please contact our Customer Service team.
Most FlixBus tickets allow cancellations and refunds are issued in the form of vouchers, redeemable only on the Flix website.
You can check your fare conditions, ticket validity, and available refund options in the Omio app or your confirmation email.
If your fare allows cancellations, you can do it through Flix's Manage My Booking page. using your booking number and either your last name or the email address you used when booking.
If you're experiencing issues with the online cancellation process, please contact our Customer Service team.
All passenger names are printed on Flix tickets. If a name is wrong or the passenger has changed, you can easily change it through Flix's Manage My Booking page.
There is only one standard class available with Flix. All seats have plenty of legroom and are equipped with charging points and Wi-Fi.
If you are caught in that unpleasant scenario where your journey is delayed or cancelled, you are, of course, entitled to claim compensation.
Journey delayed? Please complete this form on Flix's website, as compensation must be requested from the travel company directly.
Journey cancelled? Please visit Flix’s Manage My Booking page, where you can choose a new travel date or request a refund.
- Child: 0-15 (parents travelling with children up to 3 years of age must bring their own child car seat with a seat belt adapter)
- Adult: 15+
You can select your preferred seat during the booking process for Flix journeys.
If you don’t add a seat reservation, you’re still guaranteed a place on board and can choose any available seat marked with a green sticker once you board.
Seat reservations are typically non-modifiable, but if available, changes can be made via Flix's Manage My Booking page.
You can show your ticket on your mobile device when boarding, either in the Omio app or by downloading your PDF ticket.
It is recommended to arrive at the stop at least 15 minutes before departure.
Passengers with reduced mobility and their companions can book a wheelchair space on board for no extra fee. Flix recommends contacting them at least 36 hours before departure to book a space for you and your companion or to arrange assistance.
Worried you might have packed too much for your trip? It shouldn’t be a problem with Flix tickets. In general, you will be allowed one large checked suitcase and one smaller bag to bring aboard. Please visit the luggage policy pages of FlixBus and FlixTrain for more information.
When booking your trip on Omio, you can add extra luggage during the booking process for an additional fee.
- On FlixBus, you can add one extra piece of luggage (maximum 80 × 50 × 30 cm, up to 20 kg) or one special item (up to 240 cm in total dimensions and 30 kg), such as sports equipment or a large musical instrument.
- On FlixTrain, you can add one extra piece of luggage (maximum 80 × 50 × 30 cm, up to 20 kg).
Pets are only permitted on FlixTrain journeys in Germany. Please see here for more information.
Unfortunately, for all other Flix journeys pets are not permitted, with the exception of guide dogs.
If you intend to travel with your guide animal, please let Flix know at least 36 hours before the departure of your trip. More information about bringing guide animals onboard can be found here.
It is always possible to travel with a folded or disassembled bike, as it can be added as special luggage on Flix's Manage My Booking page. Certain buses and trains are equipped with bike racks.
However, we kindly advise that you check the full bicycle policies on the FlixBus and FlixTrain websites.
As a global travel company offering affordable, accessible, and intermodal travel, Flix has a central responsibility to protect the planet and lead by example. Its sustainability strategy is based on the environmental, social, and governance (ESG) framework.
- You can read more about Flix's sustainability strategy on their website here.
Flix discount cards are unfortunately not supported by Omio at the moment.
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Movelia
Movelia is a booking platform that combines a large number of different bus operators, allowing them to offer both national routes within Spain and international trips in Europe.
Need to make changes to your trip? Some tickets are more flexible than others. However, changes to the itinerary, passenger name, passenger type (for example, changing a child ticket to an adult ticket), or travel classes are not available.
You can check the fare conditions, ticket validity, and available change options in the Omio app or your confirmation email.
If your fare allows changes, you can modify it through Your Bookings.
If you are unable to update your booking online, please contact our Customer Service, and we will be happy to assist you further.
Cancellation is available for most Movelia tickets, but the conditions depend on the fare you purchased. You can check the fare conditions, ticket validity, and available refund options in the Omio app or in your confirmation email.
If the fare conditions of your ticket allow for cancellation, you can easily do this through Your Bookings.
If you're experiencing issues with the online cancellation process, please contact our Customer Service team.
Tickets are only valid for the passenger whose name is on the ticket and they will need to travel with ID. Modifying a name on a Movelia ticket is not possible.All seats include free WiFi and power sockets.Unfortunately, delays and cancellations can sometimes affect bus services.
If your bus has been cancelled, please contact our Customer Service team. We'll contact Movelia on your behalf and help you find a solution.
- Infants: 0-3 years old. They travel free of charge on your lap. If you wish to reserve a seat for your infant, you will need to purchase a child fare ticket.
- Child: 4-11 years old. Child tickets are discounted.
- Adult: 11+
You can select your preferred seat during the booking process for most Movelia journeys.
All other seat reservations are automatically allocated at the time of booking, subject to availability. Groups of passengers in the same booking will be seated as close together as possible. On occasion seat reservations can be changed, but this is not guaranteed.
It's mandatory to print the tickets for all international routes. Tickets also need to be printed for national routes with the carriers Alsa, Hife, Autobuses la Unión, La Burundesa and Trasnportes Generales Comes.
For national routes with any other Movelia carrier, mobile tickets are accepted.
For passengers with disabilities, tickets should be booked directly with Movelia.
There are adapted vehicles where wheelchair users are able to travel in their own chair. These tickets must be reserved at least 48 hours in advance, at no additional cost on the Movelia website.
The luggage you are allowed depends on which carrier is operating on the Movelia ticket. The most common carriers and their allowances are as follows:- Alsa: You can carry up to 20kg of luggage free of charge on national trips, and up to 50kg on international trips.
- Vibasa: There are no restrictions on luggage as long as larger suitcases are stored in the luggage compartment below the cabin.
On national trips, yes! However there are some conditions so please read the information on the Movelia website carefully before you travel.
Pets are not allowed to travel on international trips.
On national trips, bicycles are allowed by paying an extra charge, and you will need to book your ticket directly on the Movelia website as it is unfortunately not currently possible on Omio.
Bikes are not permitted on international trips.
There are currently no supported discount cards when booking a Movelia ticket on Omio. -
National Express
National Express is the largest coach network in the UK. With a fleet of over 29,000 vehicles, they offer a range of fares to get you to your destination.
Want to make changes to your booking? Before making any changes, please check your fare conditions, ticket validity, and available change options in the Omio app or your confirmation email.
If your ticket allows for changes, you can modify it through Your Bookings.
If your ticket cannot be changed online, please contact our Customer Service team for further assistance.
If the fare conditions of your ticket allows for cancellation, you can easily do this through Your Bookings.
You can check the fare conditions, ticket validity, and available refund options in the Omio app or in your confirmation email.
If you can't cancel your booking online, please contact our Customer Service team.
National Express tickets only include the name of the lead passenger who will need to travel with ID. Other passengers are not named on the ticket.If an exchangeable fare has been chosen, the name on the ticket can be changed. You can do this via the National Express website by clicking here.There is only one standard class available with National Express. All seats have plenty of legroom and are equipped with charging points and WiFi.
Unfortunately accidents can happen, and unexpected disruptions do sometimes occur.
If your journey is delayed or cancelled, you may be eligible for compensation. Please contact our Customer Service team and we will be happy to assist you with your claim.
For the latest updates on announced disruptions, delays, and cancellations, please visit our Service Disruptions page before you travel.
Infant: Under 2 years old. One infant travels for free if accompanied by an adult with a valid ticket. Child fare applies to additional infants.
Child: 3-15 years old. Children under 14 years old are not allowed to travel alone and must be accompanied by a responsible person aged 16 or over.
Adult: 16+
Seats are not assigned on National Express services. You can choose any available seat when boarding on a first-come, first-served basis.
If you'd like to reserve a seat before you travel, you can do so through the National Express' Manage My Booking page. Additional charges may apply.
You can show your ticket on your mobile device when boarding, either in the Omio app or by downloading your PDF ticket.To request additional assistance, National Express recommends that you fill out this online form at least 36 hours prior to the departure of your trip. Please see their accessibility page here for more information.You can travel with two medium-sized (70x30x45cm) suitcases weighing up to a maximum of 20kg each. These cases will be stored in the hold of the bus.
You can also take a small piece of luggage (45x35x20cm)on board with you, provided that it fits under the seat.
Additional luggage can be purchased by contacting National Express directly.
Guide dogs travel for free on all services. Unfortunately, all other animals are not permitted on National Express services. To book a journey with a guide dog, please email National Express 36 hours before departure at addl@nationalexpress.com.Only folded bicycles can be taken provided they are stored in a case. You do not need to make a special reservation, a bicycle is simply classed as a single piece of medium luggage.National Express recognise the important part they have to play in reducing emissions and combating climate change. This is why it’s their vision to be the UK’s most sustainable coach company, with a commitment to making their coach fleet zero emission by 2035.
- You can read more about National Express’ sustainability initiatives on their website here.
National Express does not currently support any discount cards. -
RegioJet
RegioJet is a private transportation company based in the Czech Republic. RegioJet operates long-distance trains and buses across Central Europe. It provides affordable, high-quality services on key routes like Prague-Brno-Vienna and Prague-Bratislava.Unfortunately, RegioJet tickets cannot be changed after booking.
If your fare allows cancellations, you can cancel your existing ticket and make a new booking. You can review this information in the Omio app or your confirmation email.
Cancellation options depend on the ticket type you booked. You can review the fare conditions, and any available refund options in the Omio app or your confirmation email.
If your fare allows for cancellations, you can do so through Your Bookings.
It is not possible to modify the name on a RegioJet ticket.
Are you interested in a particular class of service? Regiojet offers a range of travel classes for both buses and trains, catering to different comfort levels and preferences.
Buses:
- Standard: Comfortable seat with free Wi-Fi, power outlets, onboard entertainment, and access to a toilet. Meals are available to purchase.
- Relax: Includes all Standard amenities, plus extra legroom.
Trains:
- Low Cost: Comfortable seat with complimentary water. Food and drinks can be purchased through the mobile app.
- Standard: Comfortable seat with free Wi-Fi, power outlets, multimedia screens, complimentary drinks, and access to newspapers and magazines. Meals are available to purchase.
- Relax: Includes all Standard amenities, plus wider leather seats and access to a quiet zone.
- Business: Includes all Relax amenities, plus extra legroom and a spacious compartment for up to four passengers.
Unfortunately, incidents can happen, and unexpected delays and cancellations do sometimes occur.
If your RegioJet journey is delayed or cancelled, you can submit your compensation request directly via the contact form.
- Infant: 0-6 years old. Travel free of charge without occupying a seat.
- Child: 6-17 years old. Receives a 50% discount on the ticket price
- Adult: 18+
Seats are automatically assigned during the booking process for RegioJet journeys. Seat reservations cannot be changed.
You can either print your tickets at home or download a digital copy via the Omio app.
It is recommended to arrive 30 minutes before departure. A valid ID (identity card or passport) must be presented with the ticket.
RegioJet provides assistance for passengers with reduced mobility. Train sets are equipped with ramp access for the safe and easy boarding of passengers in wheelchairs, and their yellow buses offer free transport for wheelchairs as a standard service.
For accessibility inquiries, please refer to their website here.
Not sure if your bags will fit? No worries with RegioJet! You can bring one hand baggage (15×25×35 cm) and one checked luggage (30×60×80 cm, up to 30 kg) aboard. Please visit Regiojet's luggage policy pages here for more information.On national bus and train journeys, small pets and dogs can travel in a transport box or bag with a solid bottom. The animal must remain in the box throughout the trip. Pets aren’t allowed in sleeping cars.
For international buses, only guide dogs are permitted. More information about bringing animals onboard can be found here.
Bicycles are allowed on buses. You will have to notify RegioJet about bicycle transport before your journey. Please call +420 222 222 221 for further instructions. Transport of electric bikes, electric scooters, or other similar electric devices is not allowed.
It is not possible to transport bicycles or scooters on the RJ trains. Only small scooters can be transported if they can be stored in the storage space above the head or under the seat.
Please take a look at their website here for more information.
For RegioJet, environmental responsibility isn’t just a phrase—it’s a foundational commitment to a sustainable future. Their green transformation encompasses not only eco-friendly services but also a focus on improving environmental awareness. The company prioritizes climate protection, nature conservation, and resource efficiency, embracing both green and digital innovation.
For more information, please visit the RegioJet website here.
Booking with a RegioJet discount card on Omio is not possible at the moment.